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Frequently Asked Questions
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Q. I'm under 25, can I still rent a car?
A. Most car rental companies have a minimum age restriction of 25 years with the driver having
a major credit card in his or her name. Some car companies will allow 21-24 year olds to
rent cars, but there is an additional surcharge involved. Drivers in this age range must also
have a major credit card in their name. For further details please contact the rental company
direct before making any booking.
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Q. I want to pick up a car in one place and drop it off at another. Can I do this?
A. As we receive many enquiries for one-way rentals, we would love to be
able to add these to the services we offer. Unfortunately, our reservation system doesn't currently
support one-way rentals owing to the fact that car rental companies don't have a
consistent format for pricing these. We will add this facility to our
site as soon as we are able.
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Q. I want a certain make and model of vehicle. Can I specify this?
A. The make and model is determined by availability at your pick-up depot, so it is not normally
possible to specify this at the time of booking. One rental company may use Ford vehicles, another may use
Nissan but the models available may change at different depots.
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Q. Your rates are cheaper than I've been quoted by the rental company direct. How is this possible?
A. As our bookings are processed centrally we use services able to negotiate large discounts with the
rental companies and we can pass these savings on to our customers.
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Q. I'm a little concerned about Internet security. Do I have to provide details of my credit card over
the Net to make a booking?
A. Yes, but don't worry, all credit card details are encrypted and processed on our secure servers. Your card
will not be charged until either you collect the car or if you fail to show up without cancelling the booking.
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Q. I want an all-in price including insurance and taxes, can I find out what the total cost will be?
A. As insurance requirements and taxes vary so much from location to location and rental to rental, it is
not possible to provide full details of these prior to the booking been made.
Once your booking is complete if you are not happy with the total
price you can easily cancel your reservation without charge.
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Q. How do I know my car will be waiting for me to pick up?
A. On completion of your booking you will be emailed a confirmation number. This is supplied by the
relevant rental company and can normally be used to check your booking with any branch of the company you've
selected.
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